The auction client is a Java program and if it does not
run you probably don't have Java installed on your web browser.
You can get the Java plugin from Oracle by
going to the www.java.com website
and then clicking on "Free Java Download".
If you already have Java, but still get the "no Java"
error, then try removing or uninstalling all copies of Java and then
If you use Microsoft's Internet Explorer it is possible that you have
Java installed but not enabled, if so
you should select "Internet Options..." from
the "Tools" menu and then click the "Advanced" tab.
About half way down the list there will be either be the heading
"Java (Sun)" or "Microsoft VM", if neither are there follow the above
instructions to install Sun Java.
If "Java (Sun)" is there tick the "Use JRE ..." option, if "Microsoft VM"
is there tick the "JIT compiler..." option. If both headings are there,
make sure only one of the above options is ticked. If you make a change
restart Internet Explorer and try connecting again.
The Windows firewall and most home firewalls do not block the Internet
traffic from the auction client to the server and back.
However many office firewalls block this traffic so you may need
to either tell the firewall to allow this traffic or use a machine that is
not behind a restrictive firewall. Routers often contain a firewall that can
block this traffic. The auction server is at IP address 184.108.40.206
and uses UDP ports 6075, 6076 and 6077. The address to allow or ignore is,
Text Entry - Protected Mode
In protected mode you cannot type information into the registration
screen or logon to the auction system. Windows protected mode is turned on by
default in Internet Explorer 7 running on Windows Vista.
If you are willing to disable protected mode in order to register and bid,
select Tools/ Internet Options, select the Security tab and then untick the box
next to the lable that reads "Enable Protected Mode".
The auction webcast program runs well over Dialup, ADSL, Cable, GPRS and mobile broadband,
however people using the Internet via satellite may experience unworkable delays, dropouts
or simply not be able to connect at all. We are investigating ways to improve the
service over satellite links but the transmission delays can make live bidding impractical.